Privacy Policy

Effective Date: January 1, 2026 · Operated by BAMNANG Academy

BAMNANG Academy (“BAMNANG,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use the BAMNANG App (the “App”).

By using our App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information including:

  • Full name
  • Phone number
  • Email address
  • Date of birth
  • Gender
  • Identification documents (where required for housing applications or verification)
  • Payment details and transaction information
  • Shipping or delivery address
  • Profile information and preferences

1.2 Usage Data

We may automatically collect certain information when you use the App, including:

  • Device type and operating system
  • IP address
  • App usage logs
  • Browser and device identifiers
  • Preferences and interests related to housing, activities, products, or educational services
  • Interaction history within the App

1.3 AI and Assessment Data

When using AI-powered or assessment-related features, we may collect:

  • Messages, prompts, and conversations submitted to the AI chatbot
  • Responses submitted to the Major Compass Test or similar assessments
  • Interaction history with AI-generated recommendations
  • Feedback regarding AI-generated responses or assessments

1.4 Communications

We may collect information you provide through:

  • Customer support inquiries
  • Feedback submissions
  • Surveys or questionnaires
  • Event registrations or promotions

2. How We Use Your Information

We may use your information for purposes including:

  • Managing housing applications and accommodation services
  • Managing clubs, memberships, and events
  • Processing product purchases and deliveries
  • Providing AI-powered assistance and recommendations
  • Generating educational or personality insights through assessments
  • Communicating with you regarding your account, services, or purchases
  • Improving the App, AI systems, and user experience
  • Detecting fraud, abuse, or harmful activity
  • Complying with legal obligations

3. AI-Generated Content

The App may use artificial intelligence technologies to generate responses, recommendations, or insights. You acknowledge that:

  • AI-generated responses may not always be accurate, complete, or suitable
  • AI features are provided for informational and educational purposes only
  • AI-generated content should not be considered professional legal, medical, psychological, or financial advice
  • Conversations and interactions may be analyzed to improve AI performance, safety, and reliability

Users should use discretion when relying on AI-generated outputs.

4. Sharing Your Information

We may share your information:

  • With trusted service providers who assist in operating our App, processing payments, hosting infrastructure, analytics, or delivering services
  • When required by law, legal process, or government request
  • To protect the rights, safety, and security of BAMNANG, our users, or the public
  • In connection with mergers, acquisitions, restructuring, or business transfers

We do not sell personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure.

However, no digital platform or internet transmission can guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Data may be deleted or anonymized when no longer required.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access personal information we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your personal information
  • Object to certain uses of your data
  • Withdraw consent where processing is based on consent

To exercise your rights or request account deletion, you can visit our Contact Page or email us directly.

8. Children's Privacy

The App is not intended for children under 13 years of age without parental or guardian consent.

We do not knowingly collect personal information from children in violation of applicable laws.

9. Third-Party Services

The App may integrate third-party services including payment processors, analytics providers, communication services, or AI technologies.

These third parties may process data according to their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Significant changes may be communicated through the App or other appropriate channels. Your continued use of the App after updates become effective constitutes acceptance of the revised Privacy Policy.

11. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at email: info@bamnang.com